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Shipping & Returns

 Items shown on the product pages will ship within 24-48 hours, unless special shipping is requested.

Standard shipping time will generally take 2-7 business days for addresses in the United States.

Expedited shipping will generally take  2-4 business days in the United States

Standard International shipping time will take 7-10 business days for international orders. 

International Fedex will take 2-3 business days for international shipments.

 

 

USA ORDERS (DOMESTIC) - Standard Shipping:
All orders will be shipped by U.S. Postal Service Priority Mail or Fedex

Shipping Cost Calculation: Standard FLAT RATE

$0.01 - $59.99                   $5.95
$60.00 - and over           FREE

Expedited Shipping $7.95 - (leaves warehouse within 24 hrs)

Two Day Shipping $14.95 - (Must be placed before 3:00 PM ET, Weekend deliveries are not guaranteed)

Next Day (overnight) Shipping $24.95 - (Must be placed before 3:00 PM ET, Weekend deliveries are not guaranteed)

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 International Orders:
$0.01 - 9.99                   $7.95
$10.00 - 19.45               $9.95
$19.46 - 39.98               $14.95
$39.99 and over             $26.95
 

Fedex International Express -- $29.95  (2-3 days)

 

Printable Return Form

RETURNS & EXCHANGE INSTRUCTIONS
 
We want your shopping experience at TVStoreOnline.com to be top notch! We pride ourselves on customer service and satisfaction. We hope you love each item you receive; if not, we’re here to help. Check out our simple returns below. If you have any questions, please call us toll free at 866-823-8537 or email us at Sale@TVStoreOnline.com.
 
IF YOUR ORDER ARRIVES DAMAGED OR YOU BELIEVE IT TO BE DEFECTIVE
 
Please save the original packaging and damaged goods and contact us at 1-248-888-7510 or you can email us at sale@tvstoreonline.com.

We accept returns* postmarked within 15 days from the date your package is delivered to you, from us.

• Returns must be received unworn, unwashed, not dried in the dryer and in new condition. 

• Briefs and Underwear items may not be returned or exchanged.
 
• Items returned with makeup, deodorant, perfume, or similar product stains will be shipped back to you and are subject to additional shipping costs.
 
• Items that smell strongly of smoke, are covered in pet/human hair or have the size/tag cut or torn out are not returnable under any circumstance.

Refunds are issued to the original form of payment within 7 to 14 business days of receiving your return.  The buyer is responsible for ALL shipping & handling fees for items returned to us. We do not refund shipping fees.

To return an item(s) follow these steps:

1. Print and fill out the return portion of the sheet. Your order ID number is required for processing your exchange/refund.

Printable Return Form

2. Items should be folded and packaged in a manner that protects them. We reserve the right to assess any damage incurred during return shipment and to refuse such items if necessary. Please do not use staples to close the return package.

3. Mail the merchandise back to us using the shipping method of your choice. If you are requesting an exchange, TVStoreOnline.com will ship the exchanged item(s) free of charge to the original shipping address using our standard method of shipping. Fill out the exchange portion for an exchange, as well.

4. Our return address is: 

TVStoreOnline.com
ATTN: RETURNS
3160 Ridgeway Ct.
Commerce Twp, MI 48390
 
*If an item is returned for a refund, only the cost of the merchandise will be refunded.
 
NOTE: Orders that are refused will be charged the original shipping

Printable Return Form